Terms of Service

1. Acceptance of Terms

By accessing and using the GreenFleets Spices website at greenfleets.in (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must discontinue use of the Site immediately.

These Terms apply to all visitors, users, and anyone who accesses the Site.

2. About Our Services

GreenFleets Spices is a wholesale distributor of premium Indian spices, operating primarily in the Delhi NCR region. Our Site serves as an informational and inquiry platform where businesses can:

• Browse our product catalogue (Asafoetida, Turmeric, Black Pepper, Cardamom, Kashmiri Chili, Cumin Seeds)
• Learn about our quality assurance processes and certifications
• Submit inquiries for bulk pricing and wholesale orders

The Site does not facilitate direct online purchases. All orders are processed offline following inquiry and negotiation with our sales team.

3. Inquiries & Communications

When you submit an inquiry through our contact form, you agree to:

• Provide accurate, current, and complete information
• Not submit false, misleading, or fraudulent inquiries
• Accept that inquiry submission does not constitute an order or binding agreement

Our sales team will respond to inquiries within 24 business hours. All pricing, product availability, and terms quoted are subject to confirmation at the time of order placement and do not constitute a binding offer.

4. Product Information

We make every effort to ensure that product descriptions, specifications, and imagery on the Site are accurate. However:

• Actual product appearance may vary from images due to natural variations in spice batches
• Grades, curcumin content, and origin details are representative and may vary by shipment
• Pricing is not displayed on the Site and is provided on a per-inquiry basis, subject to market conditions

We reserve the right to modify product listings, descriptions, and availability at any time without prior notice.

5. Intellectual Property

All content on the Site is owned by or licensed to GreenFleets Spices, including but not limited to:

• Text, graphics, logos, and brand name
• Product photographs and imagery
• Website design, layout, and source code

You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent. Limited use for personal, non-commercial reference is permitted.

6. Wholesale Orders & Terms of Trade

For confirmed wholesale orders, the following general conditions apply (specific terms will be detailed in individual sales agreements):

• Minimum Order Quantity — varies by product; confirmed during the inquiry process
• Payment Terms — as agreed between both parties prior to order confirmation
• Delivery — shipping timelines and logistics are discussed per order; standard delivery applies within Delhi NCR
• Quality Guarantee — all products are SGS-certified and comply with relevant food safety regulations
• Returns & Disputes — must be raised within 48 hours of delivery receipt; subject to inspection and verification

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Site is provided on an "as is" and "as available" basis without warranties of any kind, express or implied
• We do not guarantee that the Site will be uninterrupted, error-free, or free from viruses or harmful components
• GreenFleets Spices shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site
• Our total liability for any claim shall not exceed the amount paid by you to us (if any) in the twelve months preceding the claim

8. Prohibited Uses

You agree not to use the Site for any purpose that is:

• Unlawful, fraudulent, or harmful in any way
• Intended to harass, abuse, or harm another person or business
• Designed to interfere with or disrupt the Site's functionality or security
• To scrape, mine, or collect data from the Site using automated tools
• To impersonate GreenFleets Spices or its representatives

9. Third-Party Links

The Site may contain links to external websites that are not operated by us. We have no control over the content or practices of these sites and accept no responsibility for them. Your use of third-party websites is governed by their respective terms and policies.

10. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Effective Date." Your continued use of the Site following such changes constitutes your acceptance of the revised Terms.