Privacy Policy

1. Introduction

GreenFleets Spices ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website greenfleets.in (the "Site") or interact with our services.

By using our Site, you consent to the practices described in this policy. If you do not agree, please refrain from using the Site.

2. Information We Collect

2.1 Personal Information You Provide

When you submit an inquiry through our contact form, we collect:

• Name — to identify you and address your inquiry
• Company Name — to understand your business context
• Email Address — to respond to your inquiry
• Spice(s) of Interest — to tailor our response to your needs
• Estimated Monthly Volume — to provide accurate pricing
• Message — any additional information you choose to share

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

• Browser type and version
• Device type and operating system
• IP address (anonymised where possible)
• Pages visited and time spent on the Site
• Referring website or search term

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries — to follow up on quote requests, product questions, and bulk order inquiries
• Improve our services — to understand customer needs and enhance our product offerings
• Communicate updates — to send pricing updates or availability notifications (only if you have opted in)
• Ensure security — to monitor and prevent fraudulent or unauthorized activity
• Comply with legal obligations — to meet regulatory requirements applicable to our business

4. Data Storage & Security

Your form submissions are stored securely in Google Sheets through Google Apps Script. We rely on Google's enterprise-grade security infrastructure, which includes:

• Data encryption in transit (HTTPS/TLS)
• Access restricted to authorised personnel only
• Regular security audits by Google

While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers — with trusted third-party platforms (e.g., Google Workspace) that assist in operating our website and processing inquiries
• Legal requirements — when required by law, court order, or governmental regulation
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice

6. Cookies & Tracking

Our Site is a static website and does not use cookies or third-party tracking scripts by default. We do not use analytics services such as Google Analytics. If this changes in the future, we will update this policy and notify users accordingly.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Right to Access — request a copy of the data we hold about you
• Right to Correction — request correction of inaccurate or incomplete data
• Right to Deletion — request deletion of your personal data
• Right to Withdraw Consent — withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.